Gold Coast Store Manager picks up top award at national gala event

Date: 16 November 2009

Brief Description:
Local North Lakes NightOwl Store Manager has something to celebrate after winning the top award at the 2009 Annual NightOwl Awards For Excellence ceremony last night.

Description:

Ross Pallentine from NightOwl North Lakes took home the 2009 Store Manager of the Year award, which included a trip for two people to Port Douglas including return airfares and three nights accommodation.

 

The gala event, held at the luxurious Sheraton Mirage Resort at Port Douglas, was attended by over 150 NightOwl franchisees, support office staff and business partners from across Queensland, New South Wales and Victoria.

 

NightOwl Franchisor Adam Adams said he was delighted to present Ross with the Company’s most prestigious award as he had made a real difference to the business.

“Ross is a positive role model for the North Lakes store staff and always goes above and beyond the call of duty for NightOwl customers.

 

“He has demonstrated exceptional retailing skills in managing a NightOwl Store, using the NightOwl systems and tools to merchandise, provide superior customer service and ensure a safe workplace environment is maintained for NightOwl customers and staff.”

 

Mr Adams said the awards ceremony capped off a successful year for the Australian-owned and operated company.

 

“We are fortunate to have such a high calibre of business men and women operating our 57 stores across Australia, and these awards are a testament to their hard work and dedication,” he said.

 

“I would like to take this opportunity to formally thank each and every one of our franchisees and their staff for playing a part in NightOwl’s ongoing success.”

 

A full list of the 2009 NightOwl Award winners follows:

Franchisee of the Year 2009 – John & Denise MacDonald, NightOwl Forest Lake

Store Manager of the Year 2009 – Ross Pallentine, NightOwl North Lakes

Best Debut by a New Franchisee 2009 – NightOwl Victoria Street – Tamara Goodes & Stephen Leigh

Model Store of the Year 2009 – NightOwl Helensvale

Frost Bite Champion 2009 - NightOwl North Mackay

Cool Water Champion 2009 – NightOwl Shields Street, Cairns

Grocery Champion 2009 – NightOwl Highgate Hill

Supplier of the Year 2009 – Philip Morris

FAC Award in recognition of a Support Centre Staff Member 2009 –Grant Peck, Marketing Manager

* Australian owned and operated, NightOwl and its franchisees operate 57 stores across Australia, employing more than 500 casual and full-time staff. The first NightOwl Convenience store was opened in 1975 and the business was then franchised in 1986. Since its inception over 30 years ago, NightOwl Convenience has become one of the most successful franchising models in Australia.

ENDS

Please note: photos of the winners accepting their award at the gala event are available upon request.

For further information, or to arrange an interview or photograph, please contact myself on the below details.

ENDS

 

 

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